Terms & Conditions
Last Updated: May 26, 2026.
Welcome to Oshi Casino. These Terms and Conditions constitute a legally binding agreement between you ("User," "Player," "You," or "Your") and the operator of this website ("We," "Us," "Our," or "The Casino"). By registering an account, accessing our services, or participating in any games provided on this platform, you explicitly agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
1. Eligibility and Account Registration
1.1. To participate in any games at Oshi Casino, you must be at least 19 years of age. In certain Canadian provinces, the legal age for gambling may be higher; you must comply with the local laws of your jurisdiction.
1.2. Only individuals residing in jurisdictions where online gambling is permitted may use our services. While we accept players from Canada, please be aware of your specific provincial regulations regarding online gaming.
1.3. You are permitted to open only one personal account. Multiple accounts per individual are strictly prohibited. If we discover that you have opened more than one account, we reserve the right to close all duplicate accounts and void any winnings accrued.
1.4. You are responsible for maintaining the confidentiality of your login credentials. Any activity initiated from your account, whether authorized by you or not, remains your responsibility.
1.5. By registering, you warrant that all information provided — including your name, email address, residential address, and date of birth — is accurate and truthful. We reserve the right to perform verification checks (KYC) to confirm your identity, age, and residency.
2. Canadian Compliance and Regional Considerations
2.1. Oshi Casino operates in accordance with applicable Canadian laws. While the regulatory landscape in Canada is complex — comprising provincial regulators such as the Alcohol and Gaming Commission of Ontario (AGCO) via iGaming Ontario (iGO), the British Columbia Lottery Corporation (BCLC), and the Alberta Gaming, Liquor and Cannabis Commission (AGLC) — we strive to maintain the highest standards of integrity.
2.2. If you are accessing our services from Ontario, please be advised that specific provincial requirements regarding account registration, player protection, and bonus opt-in procedures apply. By using this service, you acknowledge that you are acting in compliance with your local provincial statutes.
2.3. All account balances and transactions are denominated in Canadian Dollars (CAD/CA$). We do not support other fiat currencies for gameplay or banking purposes.
3. Deposits and Withdrawals
3.1. We offer several deposit methods tailored to Canadian players, including Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and various supported cryptocurrencies.
3.2. Interac e-Transfer is our primary recommended method due to its speed, security, and ubiquity within the Canadian banking system.
3.3. Minimum and maximum deposit/withdrawal limits apply to all transactions. These limits are subject to change based on your account status and the payment provider's terms.
3.4. Withdrawals will be processed using the same method used for deposits whenever technically feasible. In instances where this is not possible, we will coordinate an alternative secure method, such as a bank transfer, subject to identity verification.
3.5. You are solely responsible for ensuring that all financial transactions are legal in your jurisdiction and that you are authorized to use the chosen payment method. We are not liable for any issues arising from third-party payment providers.
3.6. We reserve the right to request documentation (e.g, photo ID, utility bills, or bank statements) before processing any withdrawal to prevent fraud and comply with Anti-Money Laundering (AML) policies.
4. Bonuses and Promotions
4.1. All bonuses and promotional offers are subject to specific terms and conditions, which are provided at the time of the offer.
4.2. In compliance with provincial regulations (particularly within the Ontario iGO market), all bonuses must be explicitly opted into by the player. No bonuses will be automatically applied to your account without your clear, affirmative action.
4.3. Standard wagering requirements for bonuses range between 30x and 40x the bonus amount, unless otherwise specified in the individual promotion's terms.
4.4. Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games may contribute significantly less or zero percent.
4.5. If you attempt to withdraw funds before meeting the wagering requirements, the bonus and any winnings derived therefrom will be forfeited.
4.6. We reserve the right to restrict access to bonuses if we suspect bonus abuse, including "twofer" strategies, group play, or attempts to circumvent our promotional rules.
5. Responsible Gambling
5.1. Oshi Casino is committed to responsible gaming. We recognize that gambling should be a form of entertainment, not a source of income or a way to solve financial problems.
5.2. We provide tools to help you manage your gaming, including self-exclusion, deposit limits, loss limits, and time-out periods.
5.3. If you feel that your gambling is becoming a problem, we encourage you to contact the following resources:
- ConnexOntario: 1-866-531-2600.
- Problem Gambling Helpline: 1-888-230-3506.
- Additional resources can be found at iGamblingOntario.ca. 5.4. We reserve the right to suspend or close accounts if we identify behavior indicative of compulsive or problematic gambling.
6. Anti-Money Laundering (AML) and Counter-Terrorism Financing
6.1. Oshi Casino strictly adheres to Canadian Anti-Money Laundering regulations. We employ rigorous monitoring systems to detect and prevent money laundering and the financing of terrorism.
6.2. All transactions are screened. If we detect suspicious activity, we are legally required to report such activities to the relevant financial intelligence units.
6.3. Accounts identified as being involved in fraudulent activity will be immediately terminated, and all funds contained therein may be frozen pending an investigation.
7. Game Integrity and Fairness
7.1. Our games utilize a certified Random Number Generator (RNG) to ensure fair outcomes. By playing, you acknowledge that the RNG is the sole determinant of game results.
7.2. Whether you are aiming for a "snipe" on a jackpot slot like Mega Moolah, playing live dealer blackjack, or placing bets on the NHL or other sports, you accept that the outcome is subject to the inherent risks of gaming.
7.3. Any attempt to manipulate the software, use external "dangles" or cheating software, or "chirp" or exploit system vulnerabilities will result in the immediate forfeiture of winnings and permanent account closure.
8. Intellectual Property
8.1. All content on this website — including software, graphics, text, images, and logos — is the property of Oshi Casino or its licensors.
8.2. You are granted a limited, non-exclusive license to access and use the platform for personal entertainment purposes only. You may not copy, modify, distribute, or create derivative works based on our content without prior written consent.
9. Limitation of Liability
9.1. Use of this website is at your own risk. Oshi Casino provides its services "as is" and "as available."
9.2. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this service, including but not limited to loss of data, loss of profits, or disruption of service.
9.3. We are not responsible for internet connection issues, hardware failures, or any other technical disruptions that may occur during your gameplay.
10. Dispute Resolution
10.1. Should you have any concerns or disputes, please contact our support team first at [email protected]. We aim to resolve all issues in a timely and professional manner.
10.2. If you are not satisfied with the resolution, you may escalate the matter. We aim to settle all disputes amicably.
10.3. Any legal proceedings related to these terms shall be governed by the laws applicable in the province where the dispute arises, or according to the jurisdictional requirements set forth by Canadian law.
11. Termination of Account
11.1. You may request to close your account at any time by contacting customer support.
11.2. We reserve the right to terminate your account or restrict access to our services if you violate these Terms and Conditions, engage in fraudulent activity, or if we are required to do so by law.
11.3. Upon termination, any remaining balance will be returned to you, provided there is no evidence of fraudulent activity or breach of these terms.
12. Changes to Terms and Conditions
12.1. We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and will become effective immediately upon posting.
12.2. It is your responsibility to review these terms periodically. Your continued use of the website following any modifications constitutes your acceptance of the updated terms.
13. Privacy and Data Protection
13.1. Your privacy is of the utmost importance to us. Our data practices are governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
13.2. By using Oshi Casino, you consent to the processing of your personal data as described in our Privacy Policy. We implement advanced encryption protocols to safeguard your data against unauthorized access.
14. Miscellaneous
14.1. These terms represent the entire agreement between you and Oshi Casino regarding the subject matter hereof.
14.2. If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14.3. Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
14.4. By playing on our platform, you acknowledge that you are playing for entertainment. Whether you win a "loonie" or a major jackpot, you acknowledge the risk of loss inherent in all gambling activities. Always play responsibly, stay within your budget, and enjoy the experience.
For any questions regarding these terms, please contact us at [email protected]. Our bilingual support team is here to assist you with any inquiries you may have.
